- Try to recolor the head - modification of colors can make a large difference to the outcome
- Resculpt the head- this will impose the 55.00 fee. We also would recommend a new photo to use to sculpt from
- Order is considered complete. We will simply send the doll to you. this is used in the event we propose the solutions and our client is not willing to accept any. At this time, no further adjustments are being requested and the refusal to resculpt the previously approved head leaves us the only solution - which is to send the doll and consider the job complete. Our orders are custom made to order. During the checkout procedure, we set forth terms and agreements on our no return policy and time line policy. This is mandatory and agreed to by our clients in order to place their order. Therefore, we have no choice to to consider the order complete and mail the item.
- Refusal of a mailed item: In the event the job defaults to become complete and we send the item. Our clients have the right to refuse delivery and turn it back to the sender. If this happens, we will receive the doll back but it does not cancel the terms of the order set forth during the checkout. If a order is returned to us. We will hold it for 30 days. We can resend the order to the client with a written request - a shipping fee will be added before shipment over the listed order as we already spent the shipping money on the first attempt.
By placing this bobblehead doll order and completing the checkout- I agree my bobblehead doll order cannot be cancelled, returned or disputed in the event I am not happy with my product. While most of our clients are thrilled with their bobblehead, some may not be. All custom made bobbleheads are not meant to be exact replicas of your faces.
If you feel unsure about our work and quality, please email us at firstname.lastname@example.org and in the subject state - send sample photos, we will se nd you photos of our actual work to show you how good we can be. If you do not agree, we urge you not to complete this order. Since they are always made-to-order as a result there is No Refunds and all sales are final.
Bobblehead Shipping Policy
- I understand that your selected shipping time lines will be met in most cases. While in production email proofs are sent for approval. Limited changes are free to make but can add 1-5 days to the process each time. Also, check spam folders to ensure you are receiving our emails. Being said, we cannot make any guarantees when an order will arrive. If you do not agree, we urge you not to complete this order. In the event a specific delivery date is missed - we are unable to refund or cancel your order. This statement supersedes all written forms of guarantees as we have no guarantees.